Ryan White Program Enrollment & Case Management
High-quality Care and Services for People Living with HIV in Tennessee

The Ryan White HIV/AIDS Program
The Ryan White Program Part B provides grants for care to the entire United States
and all territories, specifically covering medications, core medical and support services.
Part B Ryan White funds require a diagnosis of HIV and an income eligibility determination
in conjunction with federal requirements and the Ryan White Part B consortia. Ryan White funds are used only as a payor of last resort, when no other source of
payment exists.
Program Enrollment
This assistance is available to people who meet the program's guidelines. To ensure that the care you receive is specific to you and to guarantee you are eligible for the services you are requesting, you must contact a Case Manager and schedule an appointment to meet at: (423) 930-8337
*Para obtener más información en español, comuníquese con María Ramírez, Especialista en Retención de: (423) 930-8337
Locations
Infectious Diseases
Specialty Clinic
615 N. State of Franklin Road, Johnson City, TN, 37604- (423) 930-8337
- Get Directions
- (423) 926-1049
Infectious Diseases Kingsport
Specialty Clinic
105 West Park Drive, Ste 2A, Kingsport, TN, 37660- (423) 930-8337
- Get Directions
- (423) 392-0296
The Ryan White HIV Center of Excellence
The Center of Excellence (COE) within ETSU Health Infectious Diseases provides an interdisciplinary, team-based approach focusing on HIV testing and treatment, primary care, mental health services, case management, and assistance with food, transportation and medication. In addition, services such as prevention and education, harm reduction and the opportunity to participate in research are provided in partnership with community and university organizations.
CARE Act services are intended to reduce the use of more costly inpatient care, increase access to care for underserved populations, and improve the quality of life for those affected by the epidemic. The CARE Act works toward these goals by funding local and state programs that provide primary medical care and support services.
The Ryan White HIV COE has proudly received Ryan White Part B funding for over 20 years. This funding originates from the Health Resources and Services Administration (HRSA) and is administered through the Tennessee Department of Health to support high-quality care and services for people living with HIV in the state of Tennessee.
Payment Information
All services are offered regardless of gender, race, color, sex, religious beliefs, national origin, sexual orientation, gender identity, or insurance status. No one will be denied access to services due to inability to pay. The COE for HIV/AIDS offers a discounted sliding fee scale based on Percentage of Federal Poverty Guidelines (FPG) determined by family size and income, an annual cap on charges for Ryan White eligible patients, and assistance for patients who are uninsured or under insured to obtain health insurance and other benefits.
Patients can view how ETSU imposes charges for Ryan White eligible patients by requesting the “Ryan White Sliding Fee Scale” and “Cap on Charges” forms from clinical staff. Your Medical Case Manager can provide you with these documents as well. Eligibility for Ryan White services requires re-certification every year. Participating members receive discounts on services such as: diagnosis, treatment, counseling, provider care, support services, and testing.